Darin Watson

Mobile Trailer Technician

Darin Watson

Mobile Trailer Technician

How I help our customers win

I like to perform quality work in a timely fashion. For example, a professional trailer repair that looks good and is not something rushed but looks perfect, the way it should be. 

You don’t want to cut corners on a trailer repair; you take your time to get it right to ensure nothing will go wrong. But, at the same time, you want to be sure to get it done as quickly as possible to keep your drivers downtime to a minimum. 

Good communication is essential in this business – being transparent in your work, and if a customer’s trailer doesn’t pass inspection, make them aware of it right away.

If you are dedicated to your customer’s success, you show up early, do repairs the right way the first time, and are transparent and reliable. As a result, your customer will know they chose the right company, and their equipment is in good hands.

What I love most about what I do.

I love getting my customers trailers repaired quickly. I know my customers are happy, and they show their appreciation. My favorite part of my job is satisfying my customers. 

How I got into this role. (reveals past experiences)

I started with Utility Keystone in the shop, assisted the mobile team when needed, and realized I wanted to be a part of the mobile team. 

What I do in my spare time

I enjoy spending time with my young kids when I’m not at work. And I like building and fixing things around the house.

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What Others Are Saying

4.9
👍🏻👍🏻👍🏻👍🏻хороший сервис, очень милые люди ! Даже подарок получил! Рекомендую!
Alex B.
Alex B.
14:37 08 Aug 22
I’m very impressed with the professionalism and customer serviceKiersten from parts department she went above and beyond to help me and find what I need
Zen F.
Zen F.
14:39 07 Aug 22
Just bought my second Trailer from them..They make you feel like family..Everyone is super nice ..Everyone is willing to jump and help you out..Friendly faces with Genuine smiles..Am not sure I would bother shopping anywhere else..Great selection of trailers..smooth transition from sales guys ,Finance and credit crew all the way to the parts crew.. The yard jockey too took time to say hey and was ready to assist..Great work environment they have.
Ro Kim (Robby R.
Ro Kim (Robby R.
01:27 06 Aug 22
Always have great customer service and go above and beyond!
Cari M.
Cari M.
00:44 05 Aug 22
I’m a truck driver and I had to make a pickup at this place. Never have I ever had a brutal day loading in the sun and my end experience was “I cannot wait to come back to this place!” Sean was awesome! From the very beginning he showed me nothing but hospitality. I mean the guy offered me at least 4 different beverages and fed me lunch! Weather your a truck driver or someone who’s just shopping, your bound to have a great experience at this place!
Vincent H.
Vincent H.
18:57 04 Aug 22
Very friendly and helpful staff there.
Larry G.
Larry G.
10:56 02 Aug 22
Matt Flowers picks up on 2nd ring.
Francis H.
Francis H.
14:41 01 Aug 22
Awesome service and fast delivery! Would recommend!
Tie zhu W.
Tie zhu W.
01:35 29 Jul 22
I just purchased a trailer from Utility and had a great experience. The facility seems very well-run and every staff member I dealt with was friendly and helpful. Tim was the salesman I was dealing with and I let him know that I will definitely be coming back there if/when I need more equipment.
Tony M.
Tony M.
23:02 27 Jul 22
Outstanding customer service. Went to look at a few trailers and walked out owning one
Kodey S.
Kodey S.
18:35 25 Jul 22
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