Mobile Trailer Technician
How I help our customers win
I like to perform quality work in a timely fashion. For example, a professional trailer repair that looks good and is not something rushed but looks perfect, the way it should be.
You don’t want to cut corners on a trailer repair; you take your time to get it right to ensure nothing will go wrong. But, at the same time, you want to be sure to get it done as quickly as possible to keep your drivers downtime to a minimum.
Good communication is essential in this business – being transparent in your work, and if a customer’s trailer doesn’t pass inspection, make them aware of it right away.
If you are dedicated to your customer’s success, you show up early, do repairs the right way the first time, and are transparent and reliable. As a result, your customer will know they chose the right company, and their equipment is in good hands.
What I love most about what I do.
I love getting my customers trailers repaired quickly. I know my customers are happy, and they show their appreciation. My favorite part of my job is satisfying my customers.
How I got into this role. (reveals past experiences)
I started with Utility Keystone in the shop, assisted the mobile team when needed, and realized I wanted to be a part of the mobile team.
What I do in my spare time
I enjoy spending time with my young kids when I’m not at work. And I like building and fixing things around the house.