Kiersten Doster

Parts Counter Sales Representative

Kiersten Doster

Parts Counter Sales Representative

I will always go above and beyond to find you an answer to your trailer parts needs.

How I help our customers win

I understand my customer’s frustrations when their trailer is not operating properly or when you’re stuck on the side of the road in an unsafe situation.

You want to get back out there where you’re making money, and you’re meeting your customer’s needs.

That’s why I will do whatever I can to help you get the parts you need fast.

If we don’t have the part you need, I’ll find a local source that does. If it’s a part we don’t typically stock, I’ll ask the distributor to ship it directly to you, which can cut the lead-time in half. I’ll also cross-reference the part to see if it’s something that I can source aftermarket.

I’ll never try to sell you more parts than you need. But I will make sure you have everything you need to fix the repair right the first time.

What I like most about what I do.

I like what do. I’m a girl in what is traditionally understood to be a man’s role, and I see many opportunities within transportation. Every day I’m learning something new, doing something different, and expanding my opportunities.

And I enjoy getting to know my customers, understanding their niche in the transportation industry, and learning things like where they like to travel or their favorite sports teams. The relationships go beyond business for me.

How I got into this role.

I started my career in auto parts supply as a full-time manager while going to college. That’s when my interest in the automotive industry grew.

I was introduced to Utility Keystone when I moved into the truck leasing business. I grew close to their employees, came to all the events, and decided this is a company I want to be a part of.

I’ve been with the team for several years, and I’m so glad I took that leap.

What I do in my spare time.

Outside of work, I love going to car shows, hunting, fishing, horseback riding, and I’m a big Pittsburgh Penguins fan. And I like wrenching on vehicles probably as much as the next guy.

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What Others Are Saying

4.9
👍🏻👍🏻👍🏻👍🏻хороший сервис, очень милые люди ! Даже подарок получил! Рекомендую!
Alex B.
Alex B.
14:37 08 Aug 22
I’m very impressed with the professionalism and customer serviceKiersten from parts department she went above and beyond to help me and find what I need
Zen F.
Zen F.
14:39 07 Aug 22
Just bought my second Trailer from them..They make you feel like family..Everyone is super nice ..Everyone is willing to jump and help you out..Friendly faces with Genuine smiles..Am not sure I would bother shopping anywhere else..Great selection of trailers..smooth transition from sales guys ,Finance and credit crew all the way to the parts crew.. The yard jockey too took time to say hey and was ready to assist..Great work environment they have.
Ro Kim (Robby R.
Ro Kim (Robby R.
01:27 06 Aug 22
Always have great customer service and go above and beyond!
Cari M.
Cari M.
00:44 05 Aug 22
I’m a truck driver and I had to make a pickup at this place. Never have I ever had a brutal day loading in the sun and my end experience was “I cannot wait to come back to this place!” Sean was awesome! From the very beginning he showed me nothing but hospitality. I mean the guy offered me at least 4 different beverages and fed me lunch! Weather your a truck driver or someone who’s just shopping, your bound to have a great experience at this place!
Vincent H.
Vincent H.
18:57 04 Aug 22
Very friendly and helpful staff there.
Larry G.
Larry G.
10:56 02 Aug 22
Matt Flowers picks up on 2nd ring.
Francis H.
Francis H.
14:41 01 Aug 22
Awesome service and fast delivery! Would recommend!
Tie zhu W.
Tie zhu W.
01:35 29 Jul 22
I just purchased a trailer from Utility and had a great experience. The facility seems very well-run and every staff member I dealt with was friendly and helpful. Tim was the salesman I was dealing with and I let him know that I will definitely be coming back there if/when I need more equipment.
Tony M.
Tony M.
23:02 27 Jul 22
Outstanding customer service. Went to look at a few trailers and walked out owning one
Kodey S.
Kodey S.
18:35 25 Jul 22
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