I had the opportunity to meet Sean 6 years ago when I bought my first trailer. From answering every question I had to pairing me up to the best trailer for my operation. Sean has always been there for my every need. His true loyalty to his customers shined when I developed a reefer problem 2 weeks after purchasing my trailer. I’ve been coming back to Utility not because of reviews, simply because of the customer service and satisfaction given to me by Sean. I’ve seen too many times a business will have strong reviews. But their customer experience is lacking. Sean makes sure this never happens. He’s always there with a firm handshake, a smile and encouragement.