Mark Miller

Trailer Service Estimator

Mark Miller

Trailer Service Estimator

I find the right solutions to customers’ trailer repair projects with accurate assessments to get them back on the road quickly.

What I do for my customers.

I strive to create a smooth process for our customers. That means helping to facilitate the process with insurance companies and decal companies and assisting with transportation of their trailer with pick up and drop off.

Provide options with repair quotes. 

Fabricating some components in-house can help get you back out on the road quicker than waiting for parts to arrive, without affecting the longevity of your trailer. 

For example, a lead-time for a new bottom rail might be two months. We could fix your existing bottom rail, avoiding the part’s two-month lead-time. Or rather than wait four to six months for a new fifth wheel plate, we can offer a universal fifth wheel plate and install it much quicker. 

Help facilitate the process.

I work closely with insurance companies, decal companies, and all our vendors to get you back out on the road as quickly as possible. In addition, I work with many parts vendors to find the right part, with speedy lead times for delivery, and I assist with transportation of your trailer with pick up and drop off.

Provide an honest assessment of repairs.

My goal is to save you money and save you from having problems down the road. So, I take the time to evaluate the damage and determine if the repair makes sense. 

For example, if you’re requesting a completely new roof, but we’ve determined the floor has significant damage, I might advise you to patch the roof for now and consider replacing the trailer in a year or so. 

My Experience:

I’ve been in the semi-trailer business for 20 years, starting out selling trailer parts then worked our service department providing repair estimates. So I know how to fix your trailer, and I know the parts needed for the job. 

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What Others Are Saying

4.9
👍🏻👍🏻👍🏻👍🏻хороший сервис, очень милые люди ! Даже подарок получил! Рекомендую!
Alex B.
Alex B.
14:37 08 Aug 22
I’m very impressed with the professionalism and customer serviceKiersten from parts department she went above and beyond to help me and find what I need
Zen F.
Zen F.
14:39 07 Aug 22
Just bought my second Trailer from them..They make you feel like family..Everyone is super nice ..Everyone is willing to jump and help you out..Friendly faces with Genuine smiles..Am not sure I would bother shopping anywhere else..Great selection of trailers..smooth transition from sales guys ,Finance and credit crew all the way to the parts crew.. The yard jockey too took time to say hey and was ready to assist..Great work environment they have.
Ro Kim (Robby R.
Ro Kim (Robby R.
01:27 06 Aug 22
Always have great customer service and go above and beyond!
Cari M.
Cari M.
00:44 05 Aug 22
I’m a truck driver and I had to make a pickup at this place. Never have I ever had a brutal day loading in the sun and my end experience was “I cannot wait to come back to this place!” Sean was awesome! From the very beginning he showed me nothing but hospitality. I mean the guy offered me at least 4 different beverages and fed me lunch! Weather your a truck driver or someone who’s just shopping, your bound to have a great experience at this place!
Vincent H.
Vincent H.
18:57 04 Aug 22
Very friendly and helpful staff there.
Larry G.
Larry G.
10:56 02 Aug 22
Matt Flowers picks up on 2nd ring.
Francis H.
Francis H.
14:41 01 Aug 22
Awesome service and fast delivery! Would recommend!
Tie zhu W.
Tie zhu W.
01:35 29 Jul 22
I just purchased a trailer from Utility and had a great experience. The facility seems very well-run and every staff member I dealt with was friendly and helpful. Tim was the salesman I was dealing with and I let him know that I will definitely be coming back there if/when I need more equipment.
Tony M.
Tony M.
23:02 27 Jul 22
Outstanding customer service. Went to look at a few trailers and walked out owning one
Kodey S.
Kodey S.
18:35 25 Jul 22
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