Kevin Steiner

Mobile Trailer Technician

Kevin Steiner

Mobile Trailer Technician

How do I help our customers win?

I repair our customer’s damaged semi-trailers with quality workmanship, from side panel repair, roof repair, nose rail replacement to liftgate repair, electrical diagnostics, and DOT inspections.

My customers receive the same high-quality standard of repair work on the road as in our Utility Service department. 

I don’t leave until the repair is done right. And, when it looks nice going down the road, you know it was a good repair.

Regular communication with my customers is essential. For example, letting them know what I’m working on and any additional items that I see which should be fixed. Also, when possible, I’ll provide options to give customers flexibility in the repair quotes.

What I love most about what I do.

It’s something different every day—the satisfaction of a finished product. 

I enjoy the satisfaction that comes with fixing something that is damaged. I also enjoy developing relationships with my customers. 

How I got into this role. 

I had been in the automotive industry for 20 years when a current Utility employee told me how great the company was to work for. 

So I applied to work at Utility Keystone and started in the shop for a year before going on the road as a service tech. 

What I do in my spare time?

I spend most of my time with my family and kids, going to sporting events and school activities.

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What Others Are Saying

4.9
👍🏻👍🏻👍🏻👍🏻хороший сервис, очень милые люди ! Даже подарок получил! Рекомендую!
Alex B.
Alex B.
14:37 08 Aug 22
I’m very impressed with the professionalism and customer serviceKiersten from parts department she went above and beyond to help me and find what I need
Zen F.
Zen F.
14:39 07 Aug 22
Just bought my second Trailer from them..They make you feel like family..Everyone is super nice ..Everyone is willing to jump and help you out..Friendly faces with Genuine smiles..Am not sure I would bother shopping anywhere else..Great selection of trailers..smooth transition from sales guys ,Finance and credit crew all the way to the parts crew.. The yard jockey too took time to say hey and was ready to assist..Great work environment they have.
Ro Kim (Robby R.
Ro Kim (Robby R.
01:27 06 Aug 22
Always have great customer service and go above and beyond!
Cari M.
Cari M.
00:44 05 Aug 22
I’m a truck driver and I had to make a pickup at this place. Never have I ever had a brutal day loading in the sun and my end experience was “I cannot wait to come back to this place!” Sean was awesome! From the very beginning he showed me nothing but hospitality. I mean the guy offered me at least 4 different beverages and fed me lunch! Weather your a truck driver or someone who’s just shopping, your bound to have a great experience at this place!
Vincent H.
Vincent H.
18:57 04 Aug 22
Very friendly and helpful staff there.
Larry G.
Larry G.
10:56 02 Aug 22
Matt Flowers picks up on 2nd ring.
Francis H.
Francis H.
14:41 01 Aug 22
Awesome service and fast delivery! Would recommend!
Tie zhu W.
Tie zhu W.
01:35 29 Jul 22
I just purchased a trailer from Utility and had a great experience. The facility seems very well-run and every staff member I dealt with was friendly and helpful. Tim was the salesman I was dealing with and I let him know that I will definitely be coming back there if/when I need more equipment.
Tony M.
Tony M.
23:02 27 Jul 22
Outstanding customer service. Went to look at a few trailers and walked out owning one
Kodey S.
Kodey S.
18:35 25 Jul 22
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