Jake Valentine

Mobile Trailer Technician

Jake Valentine

Mobile Trailer Technician

How I help our customers win

It’s my goal to make my customers happy with a trailer repair that meets their needs – a repair that won’t cost them money down the road and will be safe and last.

I minimize drivers’ downtime by working efficiently and completing repairs promptly. But, I don’t’ cut corners, and we guarantee our repairs.

What I love most about what I do.

I love knowing that after I’ve completed a repair on a trailer that it’s done right, and that repair will last a long time. I am confident my customers will be happy and won’t have any issues later. 

How I got into this role.

I always enjoyed working on cars and bikes and anything that needed fixing. 

While working for a trucking company, Utility Keystone supplied our trailer parts. Then, I learned that Utility is an employee-focused company, and I decided to join the Utility team in 2020.

What I do in my spare time

I spend time with my twin boys, camping and playing basketball together. I also enjoy working on jet skis or motorcycles in my garage. 

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What Others Are Saying

4.9
👍🏻👍🏻👍🏻👍🏻хороший сервис, очень милые люди ! Даже подарок получил! Рекомендую!
Alex B.
Alex B.
14:37 08 Aug 22
I’m very impressed with the professionalism and customer serviceKiersten from parts department she went above and beyond to help me and find what I need
Zen F.
Zen F.
14:39 07 Aug 22
Just bought my second Trailer from them..They make you feel like family..Everyone is super nice ..Everyone is willing to jump and help you out..Friendly faces with Genuine smiles..Am not sure I would bother shopping anywhere else..Great selection of trailers..smooth transition from sales guys ,Finance and credit crew all the way to the parts crew.. The yard jockey too took time to say hey and was ready to assist..Great work environment they have.
Ro Kim (Robby R.
Ro Kim (Robby R.
01:27 06 Aug 22
Always have great customer service and go above and beyond!
Cari M.
Cari M.
00:44 05 Aug 22
I’m a truck driver and I had to make a pickup at this place. Never have I ever had a brutal day loading in the sun and my end experience was “I cannot wait to come back to this place!” Sean was awesome! From the very beginning he showed me nothing but hospitality. I mean the guy offered me at least 4 different beverages and fed me lunch! Weather your a truck driver or someone who’s just shopping, your bound to have a great experience at this place!
Vincent H.
Vincent H.
18:57 04 Aug 22
Very friendly and helpful staff there.
Larry G.
Larry G.
10:56 02 Aug 22
Matt Flowers picks up on 2nd ring.
Francis H.
Francis H.
14:41 01 Aug 22
Awesome service and fast delivery! Would recommend!
Tie zhu W.
Tie zhu W.
01:35 29 Jul 22
I just purchased a trailer from Utility and had a great experience. The facility seems very well-run and every staff member I dealt with was friendly and helpful. Tim was the salesman I was dealing with and I let him know that I will definitely be coming back there if/when I need more equipment.
Tony M.
Tony M.
23:02 27 Jul 22
Outstanding customer service. Went to look at a few trailers and walked out owning one
Kodey S.
Kodey S.
18:35 25 Jul 22
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