Tyler Rivera

Parts Counter Sales Representative

Tyler Rivera

Parts Counter Sales Representative

I like to make sure my customers know they matter.

How I Help My Customers Win.

I want to know how their day is going. And if they’re having a bad day, try to take away some of the stress they might be feeling by helping them solve a problem they are dealing with.

The truck driving business can be fast-paced, and I learned that getting our customers exactly what they need to fix their trailer quickly is important to them. When I do that for my customers, I earn their trust, and I know they’ll contact me again when they have a need.

What I like most about what I do.

I was a customer of the Utility parts department for eight years, and as a customer, you get to know the people and the company and develop relationships.

I’ve always had great experiences as a customer, and now as a team member, I know it’s real, and it’s company-wide. The atmosphere at Utility and the people are great.

How I got into this role.

I was in the construction industry for ten years. The long days of pouring concrete rarely allowed me time with my two little girls. I was missing out on a lot and knew I needed to find something new.

So, I moved into parts sales with a local truck shop, and over eight years I grew to know and love the people at Utility Keystone and decided to join the UKTS parts team.

What I do in my spare time.

I enjoy hiking, fishing, hunting, and camping.

Every year we do a father-daughter backpacking campout with a friend for an extended weekend – hiking, fishing, hunting. It’s a special time.

I’m Tyler Rivera, and I look forward to helping you with your next trailer repair project.

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What Others Are Saying

4.9
Working with both Tim and Tom have been easy and quick. Our 20/40 chassis and conestoga flatbeds purchased were received in perfect condition and ready to use. Couldn’t recommend Utility Keystone Trailer Sales more.
Nick T.
Nick T.
18:36 23 Nov 22
Great service. They didn't have the thermostat in stock, but shipped it right away. Well done.
Peachy Family D.
Peachy Family D.
03:15 21 Nov 22
Awesome people, especially Drew and Alex. I enjoy working with them. Runndeep
David T
David T
02:15 21 Nov 22
As a supplier to UKTS, these guys are great to work with. From sales to service, everyone is eager to help and do what it takes to service our mutual customers.
Joshua F.
Joshua F.
23:21 17 Nov 22
This place is awesome to do business with them the staff are great and friendly 👍 kudos to Tom Dorwart great man to do business with him 👍
Paul K.
Paul K.
23:27 10 Nov 22
Thanks to utility keystone trailer sales for you excellent service
Jose L.
Jose L.
16:59 03 Nov 22
Large facility offering full solution sales and service. Property and building spaces are meticulous. Staff are friendly, professional and experienced. Highly recommend Utility Keystone for quality and skill to getter done right on the first go.
JC N.
JC N.
13:30 02 Nov 22
Just bought our first conestoga trailer our sales guy Dan Upshulte was the best from start too finish and after I live in TX he sent me a awesome video and pictures felt like I was there in Manheim Pa.price was great and service..our next trailer we'll check with him first they really made the process easy too be so far 1513 miles away.
Circle w trucking W.
Circle w trucking W.
18:12 17 Oct 22
Recently purchased a 20/40 slider chassis from Tim. Smooth transaction, which left us with a beautiful piece of Dorsey equipment.
Thomas H.
Thomas H.
20:36 13 Oct 22
I had an awesome experience working with Jeff Duke. From start to finish he made me feel comfortable with my purchase of a dry van. I highly recommend him for your next purchase!!! Thanks Jeff.
dan la S.
dan la S.
19:02 07 Oct 22
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