Tyler Rivera Parts Counter Sales Specialist

My Customers Know they Matter

How I Help My Customers Win

I want to know how their day is going. And if they’re having a bad day, try to take away some of the stress they might be feeling by helping them solve a problem they are dealing with.

The truck driving business can be fast-paced, and I learned that getting our customers exactly what they need to fix their trailer quickly is important to them. When I do that for my customers, I earn their trust, and I know they’ll contact me again when they have a need.

What I Like Most About What I Do

I was a customer of the Utility parts department for eight years, and as a customer, you get to know the people and the company and develop relationships.

I’ve always had great experiences as a customer, and now as a team member, I know it’s real, and it’s company-wide. The atmosphere at Utility and the people are great.

How I Got Into This Role

I was in the construction industry for ten years. The long days of pouring concrete rarely allowed me time with my two little girls. I was missing out on a lot and knew I needed to find something new.

So, I moved into parts sales with a local truck shop, and over eight years I grew to know and love the people at Utility Keystone and decided to join the UKTS parts team.

My Spare Time

I enjoy hiking, fishing, hunting, and camping.

Every year we do a father-daughter backpacking campout with a friend for an extended weekend – hiking, fishing, hunting. It’s a special time.

I’m Tyler Rivera, and I look forward to helping you with your next trailer repair project.

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See what our customers are saying:

Absolutely a great place to do business. Dan Upschulte it has been a pleasure doing business with you.
Curvin N.
Curvin N.
16:46 22 Sep 23
The best place to shop for trailers. This is my 2nd trailer I bought from them. Dan Upschulte is a great salesman easy to work with. Definitely be back.
Mariusz O.
Mariusz O.
23:35 21 Sep 23
Amazing customer service and quick response time.
Austin M.
Austin M.
18:31 21 Sep 23
Best in Service
Ed O.
Ed O.
13:51 20 Sep 23
Tyler’s knowledge and diligence got my truck back on the road. Top notch!
Kristoff J.
Kristoff J.
12:05 15 Sep 23
Zimmerman Truck Lines has been dealing with Keystone Utility for over TWO decadeS and they have been the Gold Standard of sales and more importantly, service after sales since day 1!Highly recommend A+
Mark Z.
Mark Z.
13:44 08 Sep 23
Dan at Utility is the best! He communicates promptly, there's nothing he can't find you! we are super happy with our continuing business over the past decade with this company, and especially Dan!
Tricia B
Tricia B
19:58 06 Sep 23
Great experience with Tom D, easy process and great communication.Purchased two dry vans from Utility Keystone and plan to come back for more as our business grows. Thanks!
Ryan M.
Ryan M.
22:19 05 Sep 23
The sales guys (Robin, Tom and Matt) are great to work with. They support you all the way to finding you the best financing deal. I will choose them any day.
Alex D.
Alex D.
18:26 31 Aug 23
Mark at Utility did a great job of taking care of me when my new utility trailer got rear-ended, stored some equipment for me when my trailer was totaled and assisted me when I picked up my items. It is a very nice and clean place. Thanks
Tim S.
Tim S.
21:24 29 Aug 23
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