Tyler Rivera Parts Counter Sales Specialist

My Customers Know they Matter

How I Help My Customers Win

I want to know how their day is going. And if they’re having a bad day, try to take away some of the stress they might be feeling by helping them solve a problem they are dealing with.

The truck driving business can be fast-paced, and I learned that getting our customers exactly what they need to fix their trailer quickly is important to them. When I do that for my customers, I earn their trust, and I know they’ll contact me again when they have a need.

What I Like Most About What I Do

I was a customer of the Utility parts department for eight years, and as a customer, you get to know the people and the company and develop relationships.

I’ve always had great experiences as a customer, and now as a team member, I know it’s real, and it’s company-wide. The atmosphere at Utility and the people are great.

How I Got Into This Role

I was in the construction industry for ten years. The long days of pouring concrete rarely allowed me time with my two little girls. I was missing out on a lot and knew I needed to find something new.

So, I moved into parts sales with a local truck shop, and over eight years I grew to know and love the people at Utility Keystone and decided to join the UKTS parts team.

My Spare Time

I enjoy hiking, fishing, hunting, and camping.

Every year we do a father-daughter backpacking campout with a friend for an extended weekend – hiking, fishing, hunting. It’s a special time.

I’m Tyler Rivera, and I look forward to helping you with your next trailer repair project.

Shop Parts

Over 24k Parts OEM and Aftermarket

Shop Trailer Inventory

New and Used

Download Our App

Special access to promotions and deals

See what our customers are saying:

Very pleased with our new chassis purchase from Utility Keystone. Tim Proffitt was very responsive and professional, answering questions and emails in a timely manner. Will use them again for our new equipment purchase.
GSM T.
GSM T.
19:04 13 May 24
Great staff
Chevy 6.
Chevy 6.
01:08 13 May 24
Excellent people. I had a great experience with Jan Christen he was able to find some used equipment for me that exceeded my expectations.The parts department is very knowledgeable and happy to assist. I was impressed with their ability to find what I needed quickly.The facility and shop is modern and very clean and I would highly recommend Utility Keystone Trailer Sales.Rob TouchtoneA-Tech Logistics Inc.Palmer, PA.
Robert T.
Robert T.
18:57 07 May 24
Enjoyed working with Jan in purchasing our reefer trailers, hoping we will continue to do business again
Ray Z.
Ray Z.
20:56 27 Apr 24
Great experience dealing with Utility Keystone for our 45' dry van trailer. Dan Upschulte was great to work with from concept to delivery. Highly recommend. Will deal with again!
BB B
BB B
15:23 19 Apr 24
Dan Ups and Matt did great job assisting me with my Reitnouer 2022 flatbed purchase. Trailer condition was described as "like new", and when I took it to my mechanic I was expecting him to find things to fix, but there was nothing to fix👍. Awesome
Vik H
Vik H
02:45 18 Apr 24
Pleasure working with Matt Duke. Very easy-going.
Izzyneumann
Izzyneumann
19:22 15 Apr 24
Nice to work with and very friendly and Matt Duke really enjoyed dealing with you
Robert B.
Robert B.
19:47 05 Apr 24
Drew Hoffman is an incredible businessman and an even better person! He always maintains professionalism and is excellent at providing clear instructions. GET THIS GUY A RAISE!!!!
Chris D.
Chris D.
21:08 03 Apr 24
Matt Duke was my salesman, very knowledgeable and very professional at his job! I would definitely look for him the next time I come in to make a purchase
STACEY M.
STACEY M.
19:13 24 Mar 24
js_loader

Have you partnered with us in the past?
If so, we’d love to hear about your experience.

Industry how-tos and news