PASSION & DEDICATION TO OUR COMMUNITY
Passion and dedication to our community make Mike a perfect fit at Utility Keystone Trailer Sales, and our service team is proud to welcome him in the newly created position of Service Estimator.
A native of Lebanon, Pa. Mike began his career six years ago as a service technician before moving into service quoting and business development manager. As a service estimator at Utility Keystone, Mike will ensure a seamless trailer repair process for our customers, assessing any damage to their trailer, and providing a quote for the repair. He'll also work closely with our service team to ensure the timely completion of the work.
"Mike completes the last piece of the puzzle for the Utility Keystone service department and brings with him a deep knowledge and experience of the industry. His strong parts operations background, combined with his top-notch customer service and 24-hour estimate completion goal, makes him a welcome addition to the UKTS team."
- Chris Hollinger, Service Manager @ Utility Keystone
Relationships last when built on trust and honesty
We had a chance to chat with Mike and ask him about his new role at Utility Keystone. Here is what he had to say…
Mike, describe what you feel is your specialty, your strength.
"My greatest strength, without a doubt, is building positive relationships with our customers. Relationships built on trust and honesty last, and our customers know these things to be true about Utility Keystone, and also about me.
At Utility Keystone, our standard of service says, "Our customers receive uncommon service in every experience." That's where I come in. Like Utility Keystone, I stand behind my work, providing value and quality – We do it right the first time.
It's also why UKTS performs a courtesy inspection on all trailers. Doing what is best for our customers is important to us."
What is one word to describe Mike Brandt? And why?
"Dedicated. I'm dedicated to my family, to my job, and to my community.
I teach high school percussion, and I'm dedicated to those kids to helping them as they grow through life and giving them a structure as they progress.
Teaching my kids how to work with others as a team will help them later in life. Relying on others and working together is how you succeed in this world.
You do not need to make 1 million dollars a year to be successful. It would be nice. But it's not the only measure of true success."
Welcome to Utility Keystone, Mike. We couldn't be happier you've joined our service team and our UKTS Family!
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